Mediq's platforms and services in the Northern Region are fully restored

26 January 2024

We are happy to announce that our platforms and services in Norway, Sweden, and Finland are restored - we are back in business! As communicated earlier, the technical disruption to our services directly resulted from a ransomware attack on our external data center provider, Tietoevry.

Tietoevry has restored the functionality and connectivity for the Mediq systems, and our dedicated IT, customer care, and supply chain teams have subsequently resumed operational functionality.

This weekend, we will have 80 enthusiastic colleagues working at three of our sites dedicated to picking, packing, and shipping orders to our customers.

We realize the inconvenience caused by this disruption. We are committed to getting every order out as soon as possible and truly appreciate your understanding and patience during this period.

We want to thank our customers and suppliers for their patience, understanding, and ongoing support.

We also would like to thank all our teams in Norway, Sweden, Finland, and our IT staff for their tireless efforts in addressing this situation.