Deliveries
Mediq continuously takes measures in response to coronavirus. We update our stock and make sure that orders are delivered. Just as we always did. We are alert to issues relating to the availability of personal protective equipment and have adjusted our stock policy. We maintain close contact with our manufacturers and inform our customers about delivery times and the availability of alternative products. We have suspended symposia and training courses and conduct meetings virtually whenever possible. We have also provided new guidelines to our healthcare professionals and service employees who support people at home or on location.
Corona continuity plan
We continuously take measures to prevent essential activities from stopping. To ensure the continuity of our product deliveries, healthcare support and services to our customers, we have put a coronavirus continuity plan in place. We constantly update our employees on everything they need to take into account with respect to patient care, customer contact, logistics and mobility. Clear agreements about responsibilities and contact points have been established for this. When new developments arise, we immediately adjust the plan where necessary and communicate about this.
House visits
Our customer service, sales and our fulfilment centre remain intact. Our healthcare professionals and service employees also continue to operate in the same fashion. Before home visits, we do extra triage to limit the risk of coronavirus infection. We plan visits to people in risk groups at the end of the day, with adequate personal protective equipment. In patients who are in quarantine at home because of Covid-19, we first consult with the patient’s GP whether treatment should be continued or not. Together with you, we do everything we can to maintain our health and availability. To this end, we will continue to take all the necessary measures to prevent the virus from spreading.